POSBANK India ("Company," "we," "us," "our") values the protection of your personal data. This Privacy Policy explains the types of information we may collect from you, or that you may provide, when you visit the posbank.in website and communicate electronically with the Company (collectively referred to as "Services"). This policy does not apply to information collected offline or through other means of interaction with third parties linked or accessible from the Services. By using these Services, you agree to the terms of this Privacy Policy.
Items of Personal Data and Method of Collection
1.Personal Data Collected:
Contact Information: Name, email address, company information, demographic details (city, country), and any other relevant information that allows us to contact you.
Usage Data: Browser type and version, operating system, Internet Service Provider, IP address, and access details (date and time).
2. Methods of Collection:
Submitting emails or website forms
Participation in events such as exhibitions
Interactions via Company social media channels (SNS)
Automatic collection during navigation through posbank.in
Cookies:
Small text files sent from a site to a user’s device to store information. Cookies store data such as IP addresses, navigational data, and server information. We use Google Analytics cookies for website analytics to improve our Services.
Purpose of Collection and Use of Personal Data
1.Usage Purposes:
Providing and improving membership services and developing new services
Technical support, purchase, and delivery based on customer requests
Provision of various services, including new service development
Handling inquiries, complaints, and notifications
Event participation verification, marketing, and advertising
Statistical analysis of service usage, access frequency, and service improvement
Ensuring privacy protection and service enhancement
2.Data Disclosure:
The Company shall not disclose personal data to third parties or use it for purposes other than those specified in this Privacy Policy.
Disposal of Special Categories of Personal Data
1.The Company does not collect sensitive personal data (e.g., race, ethnicity, political views, health status) unless necessary and with prior customer consent.
Term of Retaining and Use of Personal Data
1.Data Retention:
Personal data is destroyed once the purpose of collection is achieved, except where required to maintain data for specific periods due to legal obligations (e.g., consumer protection laws).
Retention Periods:
VOC-related data: 1 year
Contract and withdrawal records: 5 years
Payment and supply records: 5 years
Consumer complaint records: 3 years
2.Customer Access:
Customers can request access to their data, and the Company will facilitate access and verification.
Customer’s Rights and Methods to Execute Rights
1.User Rights:
Access, rectify, or erase personal data by contacting the Company with identity verification.
The Company will cease using or providing data until rectifications are completed.
If wrongful data has been provided to third parties, rectifications will be communicated to them.
2.Right to Object:
Users can object to data processing for marketing purposes. The Company may still process data if it demonstrates a compelling legitimate interest or for legal claims.
Processing of Children’s Personal Data
1.The Services are not intended for individuals under 13 years of age. If you are under 13, do not make purchases or provide personal information.
Third-Party Links
1.The Services may contain links to other websites. We do not control these sites and are not responsible for their privacy practices. Exercise caution and review the privacy statements of these websites.
Do Not Track Signals
1.You may set your browser to refuse cookies or send a do not track signal. Note that disabling cookies may affect site functionality. We currently do not respond to do not track signals.
California Privacy Rights
1.California residents can request information about our use of personal information under California law. For details, visit California Consumer Privacy Resources.
2.California residents may request information regarding the disclosure of personal information for direct marketing purposes by contacting info@posbank.in.
Contact Information
1.For questions about this Privacy Policy or your personal data, contact us at info@posbank.in.
Modification of Privacy Policy
1.By using these Services, you agree to this Privacy Policy. If you do not agree, do not disclose personal information. The Company may update this policy periodically. Your continued use of the Services signifies acceptance of the revised policy. This policy was last revised on July 20, 2024.